Support for Our Data Products

Bundled Know-how from Experts and Users

Have technical questions about our data products or need detailed information? We offer a wide range of support options.

The key to our success is teamwork. We bring together the knowledge of data science experts, the experiences of our customers, and the know-how of leading research institutes—and we put it all at your fingertips, right here.

We look forward to your questions and suggestions.
Go on—pick our brains!


Need information about the functionality, modules, and resources of our data products? Or are you on the lookout for helpful tips and tricks? See our comprehensive manual with keyword search.

Read manuals

Service Desk

Have questions about a data product and looking for a quick fix? Our Service Desk is waiting to hear from you! Simply send us a ticket and we’ll get in touch with you.

Get help


Know-how of our data products is constantly growing—and it’s freely available to you in our Open Community of experts and users. Discuss your concerns and experiences, get tips, and much more.

Get connected


So, you’d like to get to know our data products better? Good move. You can explore our full product lineup here and then select a demo of the product you’re interested in. Please get in touch!

Request demo
florian schoepp onelogic

Do you have technical questions or need detailed information? Contact our Service Desk, see our Software Documentation, or visit our Community.

Your contact:
Florian Schöpp | Head of Customer Success

Contact us

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